Financial Ombudsman
An independent entity resolving disputes between consumers and financial institutions.
Detailed Description
Financial Ombudsman
What is the primary function of the Financial Ombudsman?
The primary function is to resolve disputes between consumers and financial service providers.
Are there any fees associated with filing a complaint with the Financial Ombudsman?
No, the service is free for consumers.
What types of financial services can the Ombudsman address?
The Ombudsman can address complaints related to banking, insurance, investments, and other financial services.
What happens if a consumer is unhappy with the Ombudsman's decision?
Consumers can seek legal recourse if they are dissatisfied with the Ombudsman's decision.
How long does it typically take to resolve a complaint?
The Ombudsman aims to resolve complaints within a few months, but this can vary based on case complexity.