Terms of Service

Effective Date:5th April 2025

1. Acceptance of Terms

By accessing or using the Masarif app (the “App”) and visiting our website at https://masarif.ae (the “Site”), you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use the App or Site.

2. Company Information

These Terms of Service are issued by IT Engineering Solutions FZE (“the Company”), located at FL H 01566 AFZ B1, Ajman Free Zone, Ajman, UAE. For any questions, please contact us at hello@masarif.ae.

3. Modifications to Terms

The Company reserves the right to modify or update these Terms of Service at any time without prior notice. Continued use of the App or Site after any such changes constitutes acceptance of the revised terms.

4. Use of the App and Site

  • Eligibility: Users must be of legal age or have obtained necessary parental consent to use the App and Site.
  • Account Responsibility: Users are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under their account.
  • Prohibited Activities: You agree not to use the App or Site for any unlawful purpose or in any way that may harm, disrupt, or impair the functionality of the App or Site.

5. Intellectual Property

All content, including text, graphics, logos, and images provided through the App and Site, is the property of IT Engineering Solutions FZE or its licensors. Unauthorized reproduction, modification, or distribution of any content is strictly prohibited.

6. Privacy Policy

Your use of the App and Site is also governed by our Privacy Policy. By using our services, you consent to the practices described in the Privacy Policy.

7. Disclaimer of Warranties

The App and Site are provided on an “as is” and “as available” basis without any warranties, express or implied. IT Engineering Solutions FZE does not guarantee that the App or Site will be error-free, uninterrupted, or free of viruses or other harmful components.

8. Limitation of Liability

Under no circumstances shall IT Engineering Solutions FZE be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use the App or Site. This includes damages for any loss of profits, data, or other intangible losses.

9. Termination

The Company reserves the right to suspend or terminate your access to the App or Site at any time, with or without cause or notice. Upon termination, your right to use the App and Site will cease immediately.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located within the UAE.

11. Severability

If any provision of these Terms of Service is deemed invalid or unenforceable by a court of law, the remaining provisions shall continue in full force and effect.

12. Contact Information

For any questions regarding these Terms of Service, please contact us at:
Email: hello@masarif.ae
Address: FL H 01566 AFZ B1, Ajman Free Zone, Ajman, UAE