Dubai Outsource City (DOC)
Dubai Development Authority, Dubai
Description
Established in 2007, Dubai Outsource City (DOC), formerly known as Dubai Outsource Zone (DOZ), is a dedicated free zone catering to outsourcing and shared services providers. It offers a comprehensive infrastructure and environment tailored for companies specializing in call centers, data centers, back-office operations, and other outsourcing activities.
| Emirate | Dubai |
| Website | https://dubaioutsourcecity.ae/ |
| Contact Email | info@doc.ae |
| Contact Info | Phone: +971 4 391 1111 Address: Dubai Outsource City, Dubai, UAE |
| Year Established | 2007 |
| License Types | Commercial License, Freelance Permit |
| License Cost | License fees vary based on the type of license and business activity. |
| Formation Cost | Formation costs depend on the chosen license type, facility, and business activity. |
| Minimum Capital Requirement | No specific minimum share capital requirement is specified; it may vary depending on the business activity and legal structure. |
| Allowed Business Activities | Outsourcing Services, Shared Services, Call Centers, Data Centers, Back-Office Operations, IT Services |
| Company Legal Structures | Free Zone Limited Liability Company (FZ-LLC), Branch of a Foreign Company, Branch of a UAE Company, Freelancer |
| Allowed Activities | Outsourcing Services, Shared Services, Call Centers, Data Centers, Back-Office Operations, IT Services |
| Restricted Activities | Activities requiring special approvals from UAE authorities |
| Investor Visa Cost | Visa costs vary based on the investor's profile and specific requirements. |
| Employee Visa Cost | Visa costs vary based on the employee's role and specific requirements. |
| Processing Time (Days) | The company formation process typically takes between 2 to 4 weeks to finalize, depending on documentation and approvals. |
| Physical Office Required | Yes |
| Office Space Options | Commercial Offices, Co-working Spaces, Hot Desks |
| Office Space Cost | Office space costs vary based on size, location, and facility specifications. |
| Virtual Office Available | Yes |
| Bank Account Assistance | Yes |
| Bank Account Cost | Assistance is provided; costs may vary depending on the chosen bank. |
| Partner Banks | Emirates NBD, Mashreq Bank, RAKBANK |
| Governing Laws | Operates under UAE federal laws and Dubai regulations. |
| VAT Registration Required | Yes |
| Corporate Tax Applicable | No |
| Annual Audit Required | Yes |
| Renewal Fees | Annual renewal fees vary based on the type of license and business activity. |
| Business Restrictions | Specific activities may require additional approvals. |
| Ownership Structure | 100% foreign ownership |
| Import/Export Restrictions | No Standard customs regulations apply; specific activities may require additional approvals. |
| Benefits | 100% foreign ownership, Full repatriation of profits and capital, Exemption from personal and corporate taxes, No customs duties on goods and services, Access to a specialized business community, Comprehensive infrastructure tailored for outsourcing and shared services, Networking opportunities with global outsourcing organizations |
| Drawbacks | Primarily focused on outsourcing and shared services industries |
| Specific Compliance Requirements | Compliance with UAE federal laws and Dubai regulations, Adherence to industry-specific standards and practices |
